FAST SCREENING FOR BPO APPLICANTS

Scale your BPO recruitment with skills-based assessments that identify top talent quickly and accurately.

Streamline your hiring process and reduce time-to-hire while ensuring quality candidates for your BPO operations.

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BPO Assessment

Active
JS

John Smith

Customer Service Rep

92%

Score

MJ

Maria Johnson

Technical Support

89%

Score

AD

Alex Davis

Data Entry Specialist

87%

Score

BPOS AROUND THE WORLD HIRE WITH TALENT ACCQUIRE

Outsourcia
BPO Solutions
Global Services
CallCenter Pro
Virtual Assist
500+

BPO companies trust us

2M+

Candidates assessed

60%

Faster hiring process

MANUAL SCREENING SLOWS BPO RECRUITMENT PROCESSES

Traditional hiring methods can't keep up with BPO volume demands

Time-consuming resume reviews

Hours spent manually reviewing hundreds of applications for each position.

High volume recruitment challenges

Difficulty managing large-scale hiring for seasonal or expansion needs.

Inconsistent candidate evaluation

Subjective assessments lead to hiring mismatches and high turnover.

Ready to transform your BPO recruitment process?

HIRE FAST AND RETAIN THE BEST BPO TALENT WITH SKILLS ASSESSMENTS

Transform your BPO recruitment with data-driven hiring decisions

Reduce time-to-hire by 60%

Screen hundreds of candidates simultaneously with automated assessments.

Improve retention rates

Skills-based hiring leads to better job fit and lower turnover.

Scale recruitment effortlessly

Handle high-volume hiring for seasonal peaks and business expansion.

60%

Faster hiring

45%

Better retention

80%

Cost reduction

95%

Customer satisfaction

The tools to screen at speed

Comprehensive assessment library designed for BPO roles

From customer service skills to technical abilities, our tests cover every aspect of BPO work.

Customer service assessments
Language proficiency tests
Technical skills evaluation
Cognitive ability screening
Personality and culture fit

Assessment Library

300+ Tests

Customer Service

45 tests

Language

60 tests

Cognitive

35 tests

Technical

85 tests

Popular for BPO

Customer Service Skills⭐ 4.9
English Proficiency⭐ 4.8
Data Entry Speed⭐ 4.7

Custom BPO Assessment

Customer Service SkillsRequired
English Proficiency (C1)Required
Attention to DetailOptional
Typing Speed TestOptional
Total Duration:45 minutes
Estimated Completion:35 minutes

Expand your testing

Customize assessments for specific BPO roles and requirements

Create role-specific test combinations that match your unique hiring needs and company culture.

Mix and match tests for specific roles
Set custom passing scores
Add your own questions
Brand assessments with your logo
Create role-specific workflows

Objective data for better hires

Make informed decisions with comprehensive candidate insights

Get detailed reports on each candidate's strengths, weaknesses, and fit for specific BPO roles.

Detailed skill breakdowns
Performance comparisons
Behavioral insights
Cultural fit analysis
Recommendation scores

Candidate Report

Sarah Johnson - Customer Service Rep

87%

Overall Score

Skills Assessment

Customer Service
92%
English Proficiency
89%
Problem Solving
85%
Attention to Detail
81%
Recommended for Hire

Strong customer service skills and excellent communication abilities. Perfect fit for senior customer support role.

ASSESS AND SHORTLIST CANDIDATES DIRECTLY FROM YOUR ATS

Seamlessly integrate with your existing recruitment workflow

Connect with popular ATS platforms and streamline your entire hiring process from application to onboarding.

Your ATS

Workday, BambooHR, Greenhouse, and 50+ more

Talent Accquire

Automated skills assessments and candidate ranking

One-click Assessment

Send tests directly from your ATS

Auto-sync Results

Scores appear in your ATS automatically

Smart Filtering

Filter candidates by test scores

Detailed Reports

Comprehensive candidate insights

SCREEN FOR SKILLS BY CATEGORY

Comprehensive testing for all BPO roles

Customer Service Skills

Evaluate communication, problem-solving, and customer handling abilities.

Customer Service Fundamentals
Phone Etiquette Assessment
Conflict Resolution Skills
Empathy and Active Listening

Language Proficiency

Test language skills for multilingual BPO operations.

English Proficiency (C1/C2)
Business Communication
Accent Neutrality
Written Communication

Technical Skills

Assess technical competencies for specialized BPO roles.

Data Entry Speed & Accuracy
CRM Software Proficiency
Basic Computer Skills
Microsoft Office Suite

Cognitive Abilities

Measure problem-solving and analytical thinking skills.

Logical Reasoning
Attention to Detail
Numerical Reasoning
Critical Thinking
"Talent Accquire has transformed our BPO recruitment process. We've reduced our time-to-hire by 65% while significantly improving the quality of our hires. The skills assessments help us identify candidates who not only have the right abilities but also fit our company culture."
Sarah Johnson
Head of Talent Acquisition
Global BPO Solutions
GBS

BPO companies scale their hiring with Talent Accquire

TG

TechSupport Global

Reduced hiring time by 70% for technical support roles using skills assessments.

70% faster hiring
CCP

Customer Care Plus

Improved retention rates by 45% through better candidate-role matching.

45% better retention
VAN

Virtual Assistant Network

Scaled from 100 to 500+ employees using automated screening processes.

5x team growth
500+

BPO Companies

2M+

Assessments Completed

60%

Average Time Saved

45%

Retention Improvement

SKILLS TESTS USED BY OUR BPO CUSTOMERS

Customer Service

Evaluate customer handling and communication skills

Duration:15 min
Difficulty:Intermediate

English (Business)

Assess business-level English proficiency

Duration:20 min
Difficulty:Advanced

Data Entry

Test typing speed and accuracy for data entry roles

Duration:10 min
Difficulty:Beginner

Attention to Detail

Measure focus and accuracy in detail-oriented tasks

Duration:12 min
Difficulty:Intermediate

WE'RE TRUSTED BY INDUSTRY-LEADING BPO COMPANIES

Join thousands of BPO companies worldwide who trust Talent Accquire for their hiring needs

500+

BPO companies

2M+

Candidates assessed

60%

Average time saved

45%

Retention improvement

Global BPO Network

Americas

150+ BPO companies

Europe & MENA

200+ BPO companies

Asia Pacific

150+ BPO companies

Ready to transform your BPO hiring?

Join thousands of BPO companies worldwide who have revolutionized their recruitment process with Talent Accquire.